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06 Mar 2014

In an Effort to Conserve: Tiered-Rate Billing Could Soon Come to West Valley Water Customers

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Desert Water Agency board president Craig Ewing: “Not only was 2013 one of the driest years on record in California; it followed two dry years in 2011 and 2012." Desert Water Agency board president Craig Ewing: “Not only was 2013 one of the driest years on record in California; it followed two dry years in 2011 and 2012."

Despite last weekend’s helpful storms, it’s a fact: There’s a water shortage in California.

Depending on your news source, we’re told that the state is suffering either through its worst drought ever, the worst since the 1880s, or—at the least—the worst in the last 15 years.

“Not only was 2013 one of the driest years on record in California; it followed two dry years in 2011 and 2012,” said Craig Ewing, the Desert Water Agency’s president of the board, during his opening remarks at a recent DWA public workshop regarding water conservation and management.

Concern is highest in communities farther north, like Santa Barbara, where water restrictions mandated by a Stage 1 drought alert were initiated on Feb. 4. Customers there are being asked to reduce water usage by 20 percent. But even as such measures are being taken, some projections say that available water resources for that city could run out as early as July. “I am not calm and collected,” said Ray Stokes, manager of the Central Coast Water Authority, the agency responsible for importing state water into Santa Barbara and San Luis Obispo counties, to the Santa Barbara Independent.

Here in the Coachella Valley, the news is comparatively good news for Desert Water Agency customers. The agency serves customers in Palm Springs, Cathedral City and Desert Hot Springs. “We have underground storage called the aquifer here,” explained Ewing at the workshop. “Ninety percent of our water comes from that; 10 percent comes from snows and the creeks. So we aren’t in the desperate condition they’re in up north.”

The good news continues. Due to the combined efforts of the DWA on the west end of the valley, and the Coachella Valley Water District agency—which services most of the communities from Cathedral City to the Salton Sea—the water level in the aquifer has been supplemented frequently since 1973 through “recharging” of the supply with water obtained from the Colorado River as part of an agreement with the Metropolitan Water District of Southern California.

“We started banking natural runoffs during wet years,” Ewing said. “Now we’re trying to maintain a stable supply. But we’ve got a lot of work ahead of us, since they’re telling us that the 21st century will be drier than the 20th. This comes down to some big issues around climate and geology and water availability, and your role as a human being to leave a smaller water footprint as we go forward.”

Ewing noted the fortunate reality at play in the Coachella Valley. “We live in a desert, and yet we have direct access to the California State Water Project, so we don’t pay a middle man,” he said. “We have this aquifer that actually filters the water so we don’t have to spend money on treatment, and it provides a valuable natural storage resource. We have to recognize that we are probably the most fortunate people out there with regard to water—but that’s no reason to ignore the drought problem.”

Also in attendance at the public workshop was Assemblyman V. Manuel Perez, who is currently running for the Riverside County Board of Supervisors. “I’m here because I felt it was important to hear about the concerns that our constituency may have and to hear from the DWA what they are proposing. Everyone has to do their part at the end of the day. We have to do everything we can to protect our most important natural asset.”

DWA officials discussed some of the water-conservation efforts currently under way. The first is operational efficiency, which involves the water agency’s efforts to make sure it saves water in the way it’s delivered to the customer. This includes replacing damaged water mains, providing homeowners with smart water meters, and identifying irrigation-system leaks, among other initiatives.

Other efforts include educational outreach, customer incentives or rebates, and regulatory restrictions on water usage. Another conservation strategy, tiered-rate billing, is under serious consideration and study by the DWA.

For CVWD customers, tiered-rate billing is already business as usual.

“We started tiered rates in 2009,” said Heather Engel, CVWD director of communications and legislation. “And we didn’t get a lot of resistance from our customers. We did a pretty heavy education campaign, which included sending ‘shadow bills’ to every customer for three months prior to implementation. They got to see if their bill would go up, down or stay the same. And for 80 percent of our customers, the bill actually went down by a couple of pennies.

“Some people did accuse us of just trying to make more money,” Engel continued. “But it really was an education program. People maybe thought they were being very conscientious with their water use, but here was a guide that they could look at and say, ‘Wow! I’m being excessive.’ Maybe they had leaks they didn’t know about and could now address.”

Are tiered rates definitely in the future for DWA customers?

“If you ask me, I’d say yes,” said DWA board president Ewing. “But it will be a discussion for the board. I think we need to go there.”

Barbara Ojena, a Palm Springs citizen, seemed pleased that she attended the workshop.

“I was very impressed how on top of things the organization is. Personally, I’d like to see a few more regulations put in place at this time, because we are in a severe situation statewide. I think we need to make people more aware of that and conserve what we’ve got.”

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